Membership & Outreach Manager

Bike Pittsburgh

Pittsburgh, PA

Managed all aspects of membership, outreach, and volunteer programs;



  • Increased membership by 35% in eight months;
  • Instituted a Barter Membership Program, generating significant membership growth through skill-trade.


  • Presented standing-room only session at national bicycle advocacy leadership conference: Alliance for Biking and Walking Leadership Conference, session entitled “How to Develop & Run an Effective Membership Organization”;
  • Planned the first Pittsburgh-focused Streetfilms video on biking and walking improvements in Pittsburgh;
  • Coordinated events & scenes for filming. Video generated enthusiastic local, national, and international press for both the city and the organization;


  • Conducted first comprehensive membership survey in organization’s history to strategically inform and direct our efforts;
  • Managed Bike Valet program to provide sustainable parking solutions at major events;
  • Recruited, trained, and supervised volunteers for 20+ outreach events around Pittsburgh;
  • Organized first volunteer meet­up for seniors and retired members;